# Harmate Pricing: Plans, Credits & One-Shot Needs Compare Harmate subscriptions and event packs, then review the detailed cost of each usage. - Canonical URL: https://www.harmate.com/en/pricing - Language: en - Updated: Mon, 03 Aug 2026 22:22:07 GMT ## Content Collect responses from real human participants. - Real Responses Generate synthetic responses using AI-based personae. - AI Simulation Consumption unit for AI actions and variable processing detailed below. - Analysis Credits #### Discovery real credits 1 active project Manual creation and editing without credits Results viewing and history without credits Community or basic email support 100 collected responses / month 1 active project 25 analysis credits / month #### Pro real simulation credits 10 active projects Standard features without credit consumption Mirror questionnaires and standard reports 2 admin users included Credits charged only after a successful AI call 2,000 collected responses / month 10 active projects Simple simulation available according to credits 2,000 analysis credits / month €49 excl. VAT / month annually, billed €588 excl. VAT / year #### Organization real simulation credits 50 active projects Standard features without credit consumption 5 admin users included Advanced analysis, matching and reports according to the grid API and integration options 20,000 collected responses / month 50 active projects Simple and enriched simulations available according to credits 20,000 analysis credits / month €249 excl. VAT / month annually, billed €2,988 excl. VAT / year #### Enterprise real simulation credits Custom response and credit volumes SLA, security, SSO and advanced governance Adapted integrations and governance rules Contract adapted to multi-entity needs Collected responses: custom AI simulation: custom Analysis credits: custom Confirmation thresholds, queues and limits adapted to the contract #### Event real credits 30-day validity No subscription Standard features without credit consumption 5,000 collected responses included 8,000 analysis credits included #### Festival real credits 60-day validity No subscription All capacity available throughout the period 25,000 collected responses included 40,000 analysis credits included #### Large Festival real simulation credits 90-day validity No subscription Simulation and advanced analysis according to credits 100,000 collected responses included Simulation available according to credits 150,000 analysis credits included #### Custom One-Shot real simulation credits Custom response capacity Custom credit volume No subscription or required service engagement Collected responses: custom Simulation: custom Credits: custom #### Understand Exactly What Is Counted #### The Three Consumption Levels Technical security and anti-abuse limits still apply, even when a feature is listed as unlimited. No credits Manual creation and editing, results viewing, standard dashboards, history and standard exports. No credits charged. Plan quotas Collected responses, active projects and users. Capacity included in the plan and renewed according to its period. Credits AI generation or rewriting, simulation, strategic analysis, topic clustering and other variable processing. One credit per successful audited AI call; a complex action may trigger several calls. #### Credit Consumption Grid A credit is a Harmate unit, not a provider token. A simple action equals one logical unit; a complex operation combines several audited calls. Manual creation or editing 0 credits Always free of credit charges. Viewing, dashboard, history or standard export 0 credits Reviewing or exporting an existing result does not rerun AI analysis. AI generation or rewriting 1 credit Per successful audited AI call. AI assistant message 1 credit Per successful call; internal technical retries for the same operation are not charged again. Persona-simulated answers Variable Based on the actual number of successful AI calls required for generation. Full strategic analysis Variable Based on the actual number of AI modules completed successfully. Topic clustering Variable Based on the actual number of successful AI calls required for clustering. Bulk mirror questionnaire Variable Based on the actual number of successful AI calls required for processing. #### Charging Rules Each successful audited AI call consumes one credit; a complex operation may consume several. A failed action is not charged. Reviewing a cached result does not consume new credits. Each charge is recorded with its use case, date and idempotency key. #### Example: Festival Pack The Festival pack concentrates capacity over 60 days, without a subscription or included service engagement. Up to 25,000 responses can be collected without consuming the 40,000 credits. Credits only decrease when you launch an action listed in the grid. Standard features remain available throughout the pack period.