# Harmate Pricing: Plans, Credits & One-Shot Needs Compare Harmate subscriptions and event packs, then review the detailed cost of each usage. - Canonical URL: https://www.harmate.com/en/pricing - Language: en - Updated: Sat, 15 Aug 2026 00:00:00 GMT ## Content Collect responses from real human participants. - Real Responses Generate synthetic responses using AI-based personae. - AI Simulation Consumption unit for AI actions and variable processing detailed below. - Analysis Credits External-source capacity when the relevant connector is available. - External Sources #### Discovery real credits 1 active project Manual creation and editing without credits Results viewing and history without credits Community or basic email support 100 collected responses / month 1 active project 100 analysis credits / month #### Pro monthly yearly real simulation credits 5 active projects Standard features without credit consumption Mirror questionnaires and standard reports 2 admin users included Credits charged only after a successful AI call 1,000 collected responses / month 5 active projects Simple simulation available according to credits 1,200 analysis credits / month €49 excl. VAT / month annually, billed €588 excl. VAT / year #### Organization monthly yearly real simulation credits 25 active projects Standard features without credit consumption 10 admin users included Advanced analysis, matching and reports according to the grid API and integration options 10,000 collected responses / month 25 active projects Simple and enriched simulations available according to credits 6,000 analysis credits / month €249 excl. VAT / month annually, billed €2,988 excl. VAT / year #### Enterprise real simulation credits Custom response and credit volumes SLA, security and advanced governance Adapted integrations and governance rules Contract adapted to multi-entity needs Collected responses: custom AI simulation: custom Analysis credits: custom Confirmation thresholds, queues and limits adapted to the contract #### Event one_time real credits 30-day validity No subscription Standard features without credit consumption 3 admin users included 1 active project 5,000 collected responses included 2,000 analysis credits included #### Festival one_time real credits 60-day validity No subscription All capacity available throughout the period 10 admin users included 1 active project 25,000 collected responses included 10,000 analysis credits included #### Large Festival one_time real simulation credits 90-day validity No subscription Simulation and advanced analysis according to credits 25 admin users included 1 active project 100,000 collected responses included Simulation available according to credits 30,000 analysis credits included #### Custom One-Shot real simulation credits Custom response capacity Custom credit volume No subscription or required service engagement Collected responses: custom Simulation: custom Credits: custom #### Ephemeral Text Insights by API Send a bounded FR/EN corpus, receive sourced volumes, n-grams, and verbatims, then contact us to shape your units. #### A Bounded, Transparent Capability #### API Units One successful API request consumes one api_requests unit; replays, refusals, and failures are not charged. #### Initial Limits Up to 32 texts, 800 characters, and 256 tokens per text, with 64 n-grams and 6 verbatims per request. #### Local Processing Processing is synchronous, deterministic, and ephemeral: no text or result is kept in the ledger. #### Understand Exactly What Is Counted #### The Three Consumption Levels Technical security and anti-abuse limits still apply, even when a feature is listed as unlimited. No credits Manual creation and editing, results viewing, standard dashboards, history and standard exports. No credits charged. Plan quotas Collected responses, active projects and users. Capacity included in the plan and renewed according to its period. Credits AI generation or rewriting, simulation, strategic analysis, topic clustering and other variable processing. One credit per successful audited AI call; a complex action may trigger several calls. #### Credit Consumption Grid A credit is a Harmate unit, not a provider token. A simple action equals one logical unit; a complex operation combines several audited calls. Manual creation or editing 0 credits Always free of credit charges. Viewing, dashboard, history or standard export 0 credits Reviewing or exporting an existing result does not rerun AI analysis. AI generation or rewriting 1 credit Per successful audited AI call. AI assistant message 1 credit Per successful call; internal technical retries for the same operation are not charged again. Persona-simulated answers Variable Estimated before launch from questionnaire workload and personae to process; already completed and reusable personae cost 0. The panel must be covered by the available balance. Full strategic analysis Variable Based on the actual number of AI modules completed successfully. Topic clustering Variable Based on the actual number of successful AI calls required for clustering. Bulk mirror questionnaire Variable Based on the actual number of successful AI calls required for processing. #### Charging Rules Each successful audited AI call consumes one credit; a complex operation may consume several. A failed action is not charged. Reviewing a cached result does not consume new credits. Each charge is recorded with its use case, date and idempotency key. #### Example: Festival Pack The Festival pack concentrates capacity over 60 days, without a subscription or included service engagement. Up to 25,000 responses can be collected without consuming the 10,000 credits. Credits only decrease when you launch an action listed in the grid. Standard features remain available throughout the pack period.