Plans, Credits & One-Shot Needs

Choose based on your recurring usage or concentrate more capacity on a single event.

Discovery

Ideal for

Test Harmate, validate questionnaire creation and discover assisted analysis.

€0

Included Features

  • 1 active project
  • Manual creation and editing without credits
  • Results viewing and history without credits
  • Community or basic email support

Included Capabilities

Real Responses
  • 100 collected responses / month
  • 1 active project
Analysis Credits
  • 100 analysis credits / month
External Sources
  • No external-source synchronization
Recommended

Pro

Ideal for

Independent trainers, consultants and small teams that analyze questionnaires regularly.

€59€49

Included Features

  • 5 active projects
  • Standard features without credit consumption
  • Mirror questionnaires and standard reports
  • 2 admin users included
  • Credits charged only after a successful AI call

Included Capabilities

Real Responses
  • 1,000 collected responses / month
  • 5 active projects
AI Simulation
  • Simple simulation available according to credits
Analysis Credits
  • 1,200 analysis credits / month
  • €49 excl. VAT / month annually, billed €588 excl. VAT / year
External Sources
  • 1 active source when the connector is available
  • Automatic synchronization no more often than every 60 minutes
  • Run history retained for 30 days

Organization

Ideal for

Schools, HR firms, training organizations and multi-project teams.

€299€249

Included Features

  • 25 active projects
  • Standard features without credit consumption
  • 10 admin users included
  • Advanced analysis, matching and reports according to the grid
  • API and integration options

Included Capabilities

Real Responses
  • 10,000 collected responses / month
  • 25 active projects
AI Simulation
  • Simple and enriched simulations available according to credits
Analysis Credits
  • 6,000 analysis credits / month
  • €249 excl. VAT / month annually, billed €2,988 excl. VAT / year
External Sources
  • 5 active sources when the connector is available
  • Automatic synchronization no more often than every 15 minutes
  • Run history retained for 90 days

Enterprise

Ideal for

Large accounts, networks, security constraints or volumes above Organization thresholds.

Custom

Included Features

  • Custom response and credit volumes
  • SLA, security and advanced governance
  • Adapted integrations and governance rules
  • Contract adapted to multi-entity needs

Included Capabilities

Real Responses
  • Collected responses: custom
AI Simulation
  • AI simulation: custom
Analysis Credits
  • Analysis credits: custom
  • Confirmation thresholds, queues and limits adapted to the contract
External Sources
  • Source slots, cadence and history are custom

Prices exclude VAT. Annual prices are displayed per month and billed yearly. Fixed one-shot packs are paid once; custom plans remain quote-based.

Understand Exactly What Is Counted

A response, a project and a credit measure different things. Everyday features remain available without credit charges; quotas define plan capacity; credits only cover AI actions or processing whose cost actually varies.

The Three Consumption Levels

Technical security and anti-abuse limits still apply, even when a feature is listed as unlimited.

CategoryWhat It CoversHow It Is Counted
No creditsManual creation and editing, results viewing, standard dashboards, history and standard exports.No credits charged.
Plan quotasCollected responses, active projects and users.Capacity included in the plan and renewed according to its period.
CreditsAI generation or rewriting, simulation, strategic analysis, topic clustering and other variable processing.One credit per successful audited AI call; a complex action may trigger several calls.

Credit Consumption Grid

A credit is a Harmate unit, not a provider token. A simple action equals one logical unit; a complex operation combines several audited calls.

ActionPublic CostRule
Manual creation or editing0 creditsAlways free of credit charges.
Viewing, dashboard, history or standard export0 creditsReviewing or exporting an existing result does not rerun AI analysis.
AI generation or rewriting1 creditPer successful audited AI call.
AI assistant message1 creditPer successful call; internal technical retries for the same operation are not charged again.
Persona-simulated answersVariableEstimated before launch from questionnaire workload and personae to process; already completed and reusable personae cost 0. The panel must be covered by the available balance.
Full strategic analysisVariableBased on the actual number of AI modules completed successfully.
Topic clusteringVariableBased on the actual number of successful AI calls required for clustering.
Bulk mirror questionnaireVariableBased on the actual number of successful AI calls required for processing.

Charging Rules

  • Each successful audited AI call consumes one credit; a complex operation may consume several.
  • A failed action is not charged.
  • Reviewing a cached result does not consume new credits.
  • Each charge is recorded with its use case, date and idempotency key.

Example: Festival Pack

The Festival pack concentrates capacity over 60 days, without a subscription or included service engagement.

  • Up to 25,000 responses can be collected without consuming the 10,000 credits.
  • Credits only decrease when you launch an action listed in the grid.
  • Standard features remain available throughout the pack period.

This grid reflects the audited logical cost of features. Prices, volumes and usage rules are dated August 9, 2026; any change must be published here before it applies.

A Well-Supported Project

They support Harmate's development

Pépite oZer, Fondation Grenoble INP and InoPulse help us develop Harmate methodically, at the crossroads of entrepreneurship, higher education and technology.

Learn More

Pépite oZer

From Idea to Project

Helps us structure Harmate and turn ideas into concrete steps.

Fondation Grenoble INP

A Link to Higher Education

Connects Harmate with the Grenoble INP environment and supports its development.

InoPulse

Developing the Technology

Supports Harmate's technological development within Grenoble INP.